سياسة الخصوصية
Last Updated 23 December 2025
Arpina Tech operates this website and store (the "Services"), powered by Shopify, to deliver smart lock products and a seamless shopping experience. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information under Egypt's Data Protection Law No. 151/2020, GDPR, and other applicable laws. It prevails over conflicting Terms of Service regarding data matters. By using our Services, you consent to these practices
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
"Personal information" means data identifying you or linkable to you (excluding anonymized data). We collect:
Contact details: Name, address (billing/shipping), phone, email.
Financial info: Payment card details, transaction history.
Account info: Username, password, preferences.
Transaction data: Viewed items, cart, wishlist, purchases/returns.
Communications: Support inquiries.
Device/usage data: IP address, browser, interactions, app usage.
Smart lock data: Biometrics (fingerprints, palm veins stored locally on device), access logs (timestamps, locations via app).
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you (e.g., account creation, orders).
- Automatically (cookies, device signals).
- Service providers/partners (e.g., Lenovo analytics).
- Third parties (e.g., affiliates)
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
- Deliver Services: Process orders, shipping, app features (remote access, notifications), personalized recommendations.
- Marketing: Emails/SMS ads (opt-out available); no data sales.
- Security/fraud: Authentication, threat detection.
- Support/communication: Respond to inquiries.
- Legal: Comply with laws, litigation.
- Improve products: Analyze usage for smart lock enhancements.
How We Disclose Personal Information
We share only as needed:
- Service providers (Shopify, payment processors, shippers) under contracts.
- Marketing partners (personalized ads; see their policies).
- Affiliates/business transfers (mergers).
- Legal requests or user consent.
- No sharing of biometrics beyond local storage.
Relationship with Shopify
Shopify hosts Services and processes data (possibly outside Egypt). To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.
Third Party Websites and Links
Links to external sites are not controlled by us; review their policies separately.
Children's Data
Services target users 16+. We do not knowingly collect data from children under 16 without parental consent. Parents can request deletion at info@arpinatech.com. No "sale/share" of under-16 data.
Security and Retention of Your Information
We use AES-256 encryption, 2FA, regular audits, and secure transit protocols—no perfect security guaranteed. Retention: Transaction data (7 years legal), access logs (90 days), biometrics (device-local, deleted on request).
Your Rights and Choices
Access, correct, delete, port data.
Object to marketing; manage cookies.
Opt-out of sales/sharing (if applicable).
Contact info@arpinatech.com; verify identity required. No discrimination for rights exercise. Agents need proof. Appeals to local authorities. Shopify rights: https://privacy.shopify.com/en.
Data Breaches
We notify affected users and authorities within 72 hours of confirmed breaches
International Transfers
Data may transfer outside Egypt (e.g., Shopify servers). We use Standard Contractual Clauses (SCCs) or adequacy decisions per Egyptian/GDPR rules.
Changes to This Privacy Policy
Updates posted here with "Last Updated" date and notices as required. Continued use implies acceptance.
Contact
Questions? Email info@arpinatech.com or visit 254 Street 5, Maadi, Cairo, Egypt (Phone: +20 4211107).